FAQ
Salon FAQs
Do I need an appointment for a salon service?
Yes — as a luxury salon we operate strictly by appointment to guarantee every guest one-on-one time with our master artists. Book online, WhatsApp, or call our concierge.
Which products do you use?
Only premium international brands: Kérastase, L'Oréal Professionnel, Olaplex, Wella, Schwarzkopf, MAC, Charlotte Tilbury, Dior, Estée Lauder and more.
Do you offer home services?
Yes, our bridal team offers home service for wedding-day makeup and hair. Additional charges may apply.
Is there parking available?
Yes, we have complimentary valet parking for all guests.
What safety and hygiene protocols do you follow?
We are ISO 9001:2015 certified. All tools are sterilised, single-use where required, and our stations are sanitised between every guest.